Training Services

Over the past 20 years, HCG has delivered hundreds of courses online, on-site and in many countries around the world. Organizations looking to increase process efficiency and training effectiveness turn to our training materials and instructors. With industry leaders providing many of the courses, results are guaranteed.

HCG offers training is several formats for your organization to tackle any process documentation or improvement project.

Our courses are modular which makes it easy to determine which ones make the most sense for your project or need. The table below illustrates some typical configurations.

Course Selection Matrix

Prior skills required Course recommendation Tools required
Learning about process mapping None Fundamentals of Process Mapping Internet access to courseware
Documenting existing processes Some process mapping knowledge Process Discovery Internet access and drawing tools
Analyzing processes Process mapping and discovery knowledge Process Analysis Internet access
Improving processes Process mapping, discovery, and some analysis knowledge Process Improvement Internet access
Our courses are available in three formats:

  • On-line instructor led courses
  • On-site or location based courses including our BPM Process Certification option
  • Custom courses, modified for your specific group needs

Some courses, specifically product related training for TaskMap are also available 24/7 on demand. Many of these on demand courses are free, making it easy for organizations to test TaskMap’s benefits quickly.

Training Courses

  • On-line training class – 1-1.5 hour per course
  • Can be purchased separately
  • Certificate of completion at end of each one.
  • $199 per class

Classes Offered

Each course will have exercises and require interactive participation by the attendees. Successful participants will receive a BPM Certification upon successful completion of the coursework.

Onsite Classes

2 day on site training workshop: Full set of courses for face-to-face workshop based classroom training

Price

$799 per attendee. Minimum class size of 5. Maximum of 12.

Does not include travel and accommodation expenses.

Onsite Classes

2 day on site training workshop: Full set of courses for face-to-face workshop based classroom training

Price

$799 per attendee. Minimum class size of 5. Maximum of 12.

Does not include travel and accommodation expenses.