HCG has developed and used a four pass system of analysis simplifying the means to review and analyze areas in processes which can easily be improved.
By using a four step process for all analysis, each process gets the same consistent treatment. While many operations believe only the specialists should be doing the analysis, HCG does not adhere to this approach. The primary reason is the real experts on your process and operations are the team members themselves. Therefore, by giving them the means and tools to do this analysis a much more beneficial result will occur.
HCG uses this “lens” concept to review each area, beginning with comprehension to make sure everyone can understand the content of the process map to begin with.
Harvard Computing Group, Inc.
225 Cedar Hill Street, Suite 200,
Marlborough, MA 01752
Tel: +1 978 800 4590 | Sales: Option 7 | Support: Option 8
Fax: +1 978 428 0707