Process Analysis
What You Will Learn
How to analyze existing process maps and identify areas for improvement.
Duration: 1 hour
Course Outline
1. Starting the analysis process
• Identify successful tasks and processes
• Identify unsuccessful tasks and processes
• Mark up areas that require change2. What to analyze in “as is” TaskMaps
• Time
• Number of steps and tasks
• Efficiency
• Effectiveness of output
• Costs
• Use of materials and equipment
• Involvement of responsible and supporting roles3. Questions to ask
• Do the TaskMaps accurately reflect your existing processes?
• Are the page names and Task IDs logical and consistent?
• Are the TaskMaps neat and easy to read?
• Do they highlight inefficiencies in the process you’ve documented?
• Are there tasks missing?
• Is the background data complete?
• Can you improve usability with hyperlinks?
• Does the map effectively illustrate what happens when tasks fail?4. Reviewing analysis with team members
• Agenda and process for a review meeting
• Capturing change input information
• Documenting final analysis information5. Starting the business process improvement process – next stages
NOTE: All training courses qualify for Continuing Education Unit credits. Each course is equivalent of 0.1 CEU.
Prerequisites
Process Discovery (TMT-110) or equivalent experience
Schedule
Check schedule and register for Process Analysis (TMT-130) — $99 per attendee