Partner support

The following are SKUs and supporting information for our resellers and business partners.

Products

PDF Versions of ITIL Best Practice Templates

Click on the Links below for details of the product and download links to the latest version (Please note where these are for resale or redistribution for free)

Incident Management and Resolution

Service Desk

Software Release Management

Change Management

Visio/TaskMap Versions of ITIL Best Practice Templates

Incident Management and Resolution (available Sept 09)

Service Desk (available Sept 09)

Software Release Management (available Sept 09)

Change Management (available Sept 09)