Partner support
The following are SKUs and supporting information for our resellers and business partners.
Products
PDF Versions of ITIL Best Practice Templates
Click on the Links below for details of the product and download links to the latest version (Please note where these are for resale or redistribution for free)
Incident Management and Resolution
Visio/TaskMap Versions of ITIL Best Practice Templates
Incident Management and Resolution (available Sept 09)
Service Desk (available Sept 09)
Software Release Management (available Sept 09)
Change Management (available Sept 09)